タトゥーのある方でも利用いただけます。なお、入れ墨タトゥーの有無に関わらず暴力団反社会的勢力の方のご利用はお断りしております。

Guests with tattoos are welcome. However, regardless of whether a guest has tattoos, we do not allow entry to members of organized crime groups or antisocial organizations.

当店は予約などは行っておりません。営業時間内であればお好きなお時間からご利用いただけます。（混雑時にはご入館にお待ちいただく場合がございます。）

We do not accept reservations. You are welcome to visit at any time during our business hours. (Please note that during busy periods, you may be required to wait for entry.)

現在定休日などは設けておりません。設備点検等で休館となる場合 は、インスタグラム、LINE 等でお知らせをいたします。

We currently do not have any regular closed days. For any irregular closures please check our instagram or official LINE app for updates.

当店は駐輪場・駐車場がございません。お車でお越しの際は、近隣の時間貸し駐輪場・駐車場などをご利用ください。

We do not have our own parking lot for bikes or cars. Please use nearby parking lots when visiting by bike or car.

混雑状況については、LINE お友だち登録後にLINEミニアプリにてご確認いただくことが可能です。

You can check the current crowd conditions via our official LINE app after registering as a LINE friend.

現在アプリ内でポイント自体は付与されますが、活用方法については、現在内容を検討しております。確定後LINE、インスタグラム等でお客様にお知らせをさせていただきます。

Points are currently being awarded in the app, but we are still determining the details regarding point redemption for products. Once finalized, we will inform customers via LINE, Instagram, and other channels.

当店は、キャッシュレス決済のみとなっております。クレジットカード・ 交通系IC カード・スマホによるQR 決済などが可能です。

Our store only accepts cashless payments. You can use credit cards, transportation IC cards, or QR code payments via smartphone.

浴用品などのお忘れ物については、原則3 日間の保管とさせていた だきます。お客様よりお問い合わせがあり、該当物が特定できたもの については、連絡後1 週間以内の保管をいたします。保管期間中に てお引き取りをお願いいたします。 お忘れ物に関するお問い合わせはメールで受け付けております。24 時間以内に返信させていただきます。

Forgotten items, such as bath supplies, are generally kept for three days. If you contact us and we can identify the item, we will store it for one week after contacting you. Please collect your item within this period. Inquiries about forgotten items can be made via email, and we will respond within 24 hours.

年齢による入場制限は設けておりません。ただ、オムツ着用、トレーニングパンツ着用等の排泄のコントロールが出来ない方の入浴はお断りしております。

There is no age limit for entry. However, we do not permit individuals who wear diapers, training pants, or are otherwise not in control of their bodily functions to use the bath.

東京都の条例により、小学生以上のお客様は異性の浴室をご利用いただくことはできません。また、小学生未満であっても身長120cm以上の場合も同様となります。

Due to Tokyo regulations, elementary school-age children and older cannot use the bath for the opposite gender. This also applies to children under elementary school age who are taller than 120 cm.

当店は子供料金等の区分は設けておりません。Web サイト記載の価格のみの区分となっております。

We do not have separate pricing for children. The only available pricing is what is listed on our website.

The Runner’s Lockers are subject to an extension fee if you exceed the time limit (¥1,100 including tax for every 3 hours). If you plan to use the sauna or bath facilities after using the locker, please notify the front desk. Sauna and bath access requires a separate fee. Items included with the Runner’s Lockers: shower room, shampoo, conditioner, body soap, hairdryer, and towel set

We provide free amenities such as towels, shampoo, conditioner, facial wash, and body soap. However, we do not provide razors or toothbrushes. Hairdryers are available, but you are welcome to bring your own if preferred.

We do not allow the bringing of outside food or drinks. Please feel free to enjoy our variety of complimentary beverages.

We use a system where you must register via the LINE Totopa app to enter. Please register before visiting. If you do not use LINE or do not have a smartphone, we will provide you with a special QR code at the front desk. Please note that in this case, you will not be eligible for coupons or points. Additionally, each guest must have their own membership registration.

We do not have a system for re-entry once you leave. Our pricing is based on the time spent at the facility. The amount is calculated based on your time of entry and departure.

Our facility is divided by gender, with the 2nd floor for women and the 3rd floor for men.

Each guest must pay their own bill, and we cannot combine bills for multiple guests.

Our facility is entirely non-smoking, and there is no designated smoking area available.

We have a fitness area equipped with stationary bikes. Please use the bikes while wearing appropriate clothing. The use of the bikes is included in the facility usage fee.

You cannot wear swimsuits or rash guards in the bathing or sauna areas. Please remove your clothing before entering these areas.

If you have any inquiries regarding lost items, how to use the facility, or any other questions, please contact us via email. We aim to respond within 24 hours.